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South San Francisco

How to Apply

Thank you for your interest in applying to South San Francisco's HelloADU program services! We are now accepting applications on a rolling basis for South San Francisco homeowners interested in adding an ADU or a JADU to their single-family-home properties.  All eligible rolling applicants will be added to an active waitlist in the order that they are received.  We will draw from the HelloADU waitlist and notify the waitlist applicant of the opportunity to move forward in the selection process.  

If you do not live in South San Francisco and you want to see our services expand to your community, please complete this expansion request form to let us know your city and type of services you would like to see made available.

To determine whether applying to this program is a good fit for you, please take a moment to review the application & selection process:

STEP 1. Online Application

Submit your online application which will (1) determine your initial eligibility (2) provide Hello Housing  with some basic information about your ADU/JADU vision and your readiness and (3) ask you to affirm your understanding of what SSF's HelloADU can and can’t do for you. It should take about 15-20 minutes, and you can save & return to the form if needed.

STEP 2. Waitlist

If you meet the basic eligibility for SSF's HelloADU program, you will be automatically added to the HelloADU waitlist for South San Francisco. You will be placed on the waitlist in the order that we receive your application.  You will be notified by email, confirming our receipt of your application. We are actively meeting with waitlist members and setting up remote sessions to fill open positions in the program.

STEP 3. Remote Assessment & Phone Interview

A Remote Assessment involves (1) a review of remotely-available information specific to your address and (2) a phone interview with your household’s decision-maker(s). If our Remote Assessment concludes that your project is a good potential candidate for SSF's HelloADU program and you are still interested in the program, we will invite you to submit documentation that shows your financial capacity to construct an ADU/JADU.

STEP 4. Financial Document Submittal

Financial documentation can include, for example, a pre-approval letter for a home equity loan, a bank statement, and/or a gift letter. (At this time, SSF's HelloADU Program does not have financing available for the development of your ADU/JADU, however we can refer you to lenders who do.) Once we have determined your financial documentation is sufficient, we will schedule an in-person Site Visit.

STEP 5. Site Visit

Site visits will follow safety protocols as established by the County's Public Health Department in response to COVID-19. Site visits will be scheduled during a weekday between 9AM and 5PM. It is our expectation that all decision makers in your household participate, which will serve all of us well in the long run! At the Site Visit, we will walk your property together, learn more about your vision, review any sketches or drawings to date (if available), take measurements, locate utility connections, identify site conditions that may impact feasibility and construction cost, and discuss the pros and cons of alternative approaches.

STEP 6. Participant Package Submittal

If, following the Site Visit, you and Hello Housing mutually agree to move forward, you will be invited to submit a Participation Package which will include a Homeowner’s Participation Agreement and any other documents identified at the Site Visit that are needed for Hello Housing to make a final selection. 

STEP 7. Participant Selections!

We are actively seeking to fill open positions in the program for as long as we have funding in place.  Please plan to submit your application and you will receive email communications from our team about the next steps in the process.

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